“So that was T.”
“She don’ seem to like ya.”
“Yeah, but I don’t think it’s personal.”

“The form confuses people, because it doesn’t have a place for [item].”
“It does! It has the place where they can upload it!”
“Yeah, but it doesn’t say that. It says CEUs and proof of show–”
“Oh no no no, I had MR put in some language about [item] there. It says [item] now on the upload box!”
“On the web form it does?”
“Oh. Okay. That’s good.”
“Oh, I feelĀ validated now.”